🔸 What ages can use Tudy?
We serve children aged 2 to 12 years old.
🔸 Where do classes happen?
All sessions are in person, at your home. Tudy does not offer online classes.
🔸 What subjects or services are available?
We offer:
- English Play (language exposure through child-led play)
- Homework Help (all subjects)
- Eye Level Math (structured self-paced program)
🔸 How are tutors matched?
We match tutors based on your preferred service, schedule, location, and language. If a tutor isn’t the right fit, we’ll help you switch.
🔸 Can I request the same tutor again?
Yes! You can mark your favorite tutors and request them again for future sessions.
🔸 What if I need to cancel or change a class?
Please inform your matched tutor directly at least 12 hours in advance to reschedule. If you need help, Tudy support is here for you.
🔸 How much does it cost?
Prices range from 120,000–300,000 VND/hour. Eye Level Math starts at 450,000 VND/month (Vietnamese instruction).
🔸 How do I pay?
Via bank transfer, Visa/Mastercard, or NAPAS. Your session is only confirmed once payment is complete.
🔸 What if the tutor doesn’t show up?
We’ll issue a full refund and arrange a replacement tutor for your session.🔸 Are tutors safe and qualified?
Yes — all tutors pass a 5-step screening (ID, education, criminal check, interview, training).
English tutors must have an IELTS score of 6.0 or above.